Critcally examine the success of operation management theories ,tools Essay

Critcally examine the success of operation management theories ,tools and techniques in the uk supermarket sector - Essay Example Operations management is a science that deals with coordination of all functions of an organization. The major departments within an organization include; accounting, marketing, human resources, information technology departments and purchasing have to be well controlled. The key factors that have led to the development of operations management include; globalization, total quality management, empowerment and techonology.With the world becoming a global village, supermarkets are striving to provide services more efficiently and effectively so as to stay at the top of competition by quickly delivering their services. Operations management is a transformation process that interacts with various departments in an organization. According to Slack â€Å"Operations management helps in developing and managing the value chain process and also in supporting it through using different tools, techniques and methods in order for an organization to be in a position to achieve its goals and objectives within a specified period of time. The Total Quality Management is a holistic approach that requires that all the managers and personnel working for supermarkets to be able to handle customers in an appropriate way. The major supermarkets in the United Kingdom also have got a major challenge in ensuring that they empower all their members of staff regardless of their hierarchy in the organization so that they can take part in achieving the company’s goals and objectives. It refers to the process of organizing and controlling the activities of a business so as provide goods and services to the customers at the appropriate time and place. The major functions of any business involve finance, marketing and operations management. Some of the processes involved in the process management theory include forecasting, capacity planning, and management of inventory, quality assurance, motivation and training of the employees. The traditional objective of